Error DF-DLA-15 is appear on Android phone white people trying to downloading apps in there smartphones. Recently many users facing difficulty to downloading their favorite new app or game due to they are getting error code DF-DLA-15 while downloading or updating apps or games.
Error Message Says:
Title: Can’t download app
Message: “App name” can’t be downloaded. Try again, and if the problem continues, get help troubleshooting. (Error while retrieving information from server. [DF-DLA-15])
We will try to give you some simple method to fix this error DF-DLA-15 and will thereafter you will able to download or update your apps without getting error message again.
Fix Error DF-DLA-15
There is many reason for getting this error so we give you some of method maybe work to you.
Method 1: Clearing the Cache.
In this method you just need to clear the cache and data for some google apps. just follow below step to clear the cache on your android phone.
- Go to Settings.
- Tap on Apps.
- Select Google Play Store.
- Tap on clear cache and clean data.
Same step follow for Google Play Services too. afterward try to download the app that showing you error.
Method 2: Uninstall Updates.
In this method we will uninstall Google play store updates not phone updates. New Google play store update might be have bug or issue with apps which was showing you error message. simply follow below step to uninstall Google Play Store updates.
- Go to Settings.
- Go to App > Google Play Store
- Then select uninstall updates.
- Reboot your phone.
Try the download the app that showing you error DF-DLA-15. Most of the time this method works but if this method not fixed your issue then you can update your play stone again.
Some more tips
From Google search we also found other method might be work to you. so you might want to try it.
- Reinstall Play Store.
- Unmount SD Card.
- Add Credit Card details on play store.